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Support Services

OCR TrueSupport is a platinum support service that provides guaranteed helpdesk access, technical support, and repair and service management for covered products. Focus on your business knowing our technical experts are just a phone call away.

Helpdesk Support TrueSupport provides Tier 1 and Tier 2 troubleshooting and support via a dedicated technical team with years of knowledge and experience in the industry.     Asset Tracking With TrueSupport, we will fully track and manage your assets throughout any repair process, keeping you informed of status, timelines, and dates.         Device Triage You save time and money while we verify all equipment issues to ensure rapid resolution by the manufacturer or OCR Repair Team, and then confirm full functionality after any work is complete.     Repair Management Whether you use OCR's repair services or have a direct repair contract with your equipment manufacturer, your repair process will be worry-free from beginning to end with TrueSupport.

OCR RMA System

RMA System

Barcode Support Files

HHP ScanWedge

OCR CE .NET ScanWedge    -    Symbol CAB Files

OCR PC Wedge

Telnet Server Demo Application

Pocket PC CompactFramework 1.0 SP3

Win CE CompactFramework 1.0 SP3

Intermec Documents

Test.ZIP

The software listed on this web page is not for resale. It is for the exclusive use of OCR Ltd. If there is software listed on this site that interests you, please contact our sales department [sales@ocr.ca] at 1-800-853-7226. We would be pleased to set you up with properly registered software.

Important Links

Stock Images

IP Ratings Document

Hazardous Area Classifications

Removed Barcode Products