Support Services
|
|
|
|
OCR TrueSupport is a platinum support service that provides
guaranteed helpdesk access, technical support, and repair and
service management for covered products. Focus on your
business knowing our technical experts are just a phone call
away.
|
|
|
|
|
|
|
|
|
Helpdesk Support
|
|
|
TrueSupport provides Tier 1 and Tier 2 troubleshooting and support via a dedicated technical team with years of knowledge and experience in the industry.
|
|
|
|
|
|
|
|
Asset Tracking
|
|
|
With TrueSupport, we will fully track and manage your assets throughout any repair process, keeping you informed of status, timelines, and dates.
|
|
|
|
|
|
|
|
|
|
Device Triage
|
|
|
You save time and money while we verify all equipment issues to ensure rapid resolution by the manufacturer or OCR Repair Team, and then confirm full functionality after any work is complete.
|
|
|
|
|
|
|
|
Repair Management
|
|
|
Whether you use OCR's repair services or have a direct repair contract with your equipment manufacturer, your repair process will be worry-free from beginning to end with TrueSupport.
|
|
|
|
|
|
OCR RMA System
RMA System
Barcode Support Files
HHP ScanWedge
OCR CE .NET ScanWedge - Symbol CAB Files
OCR PC Wedge
Telnet Server Demo Application
Pocket PC CompactFramework 1.0 SP3
Win CE CompactFramework 1.0 SP3
Intermec Documents
Test.ZIP
The software listed on this web page is not for resale.
It is for the exclusive use of OCR Ltd.
If there is software listed on this site that interests you,
please contact our sales department [sales@ocr.ca] at 1-800-853-7226.
We would be pleased to set you up with properly registered software.
Important Links
Stock Images
IP Ratings Document
Hazardous Area Classifications
Removed Barcode Products
Content on the OCR Web site is for informational purposes only. Please contact OCR sales representative for product details.
© 2021 OCR Canada Ltd. All rights reserved. All other implied trademarks, patents, or copyrights are the property of their respective owners.